AT&T Store

Very disappointed in the service received. I was told that my phone bill would be less than when I was with Verizon (this was a lie, it's been at least double every month). This location has had a revolving door of management and every single one of them has told me different things in regard to plans and phone/upgrade options. I would definitely not recommend AT&T to anyone. I will be going back to Verizon as soon as I can, and I would recommend staying away from this company.

New Store Manager is amazing and very patient and understanding. Help me switch from android to iPhone. Offer all the accessories I can enjoy my new phone.

If Jeff is the one working, turn around and walk out and go somewhere else. Went to transfer data from old phone to new, and he deleted everything on old phone that wasn’t in cloud by “accident”. He said he didn’t realize what phone he had in his hand when he went to clear it. Lost a lot of sentimental pictures and videos that can never be recovered now. Then he proceeded to do nothing to make it right. Fought me for two days, wouldn’t give me the phone back to try and get it to someone who could help, no attempts for anything. Finally talked to his supervisor and she said “take the phone and do what you need to” unfortunately, nothing was recovered still, but I just wanted an attempt. All he would tell me was “sorry”. There’s better people that won’t be so careless with your processions.

Jessica (the new store manager) and Angie (an associate in training) provided great customer service while the store was actually very busy. Definitely using this store again for their service.

Best AT&T ever ! I highly recommend. They are so sweet , funny & welcoming . Got so much help today & good energy